Designing An Individualized EHR Learning Plan For Providers

Summary

Electronic Health Records (EHRs) have been quickly implemented for meaningful use incentives; however these implementations have been associated with provider dissatisfaction and burnout. There are no previously reported instances of a comprehensive EHR educational program designed to engage providers and assist in improving efficiency and understanding of the EHR. Utilizing adult learning theory as a framework, Stanford Children’s Health designed a tailored provider efficiency program with various inputs from: (1) provider specific EHR data; (2) provider survey data; and (3) structured observation sessions. This case report outlines the design of this individualized training program including team structure, resource requirements, and early provider response.

Citation: Stevens LA, DiAngi YT, Schremp JD, Martorana MJ, Miller RE, Lee TC, Pageler NM. Designing An Individualized EHR Learning Plan. Appl Clin Inform 2017; 8:924–935 https://doi.org/10.4338/040054

Keywords

Training and education requirements - Efficiency Improvement - Educational Needs - Provider Satisfaction

Author Contribution Statement

Dr. Stevens is the lead author of paper and led the design and operational aspects of the program as the physician advisor, helped analyze results, and drafted the manuscript. Dr. DiAngi collaborated on the project design, analyzed results, and contributed to the manuscript. Mr. Schremp and Ms. Martorana acted as program trainers, helped design and implement the program, helped analyze program statistics, and approved the final version of the manuscript. Ms. Miller contributed to program design and approved the final version of the manuscript. Dr. Lee collaborated on program design and implementation and contributed to the manuscript. Dr. Pageler acted as the program sponsor, contributed to the design and implementation of the project and collaborated on the manuscript.

Human Subjects Research

The Stanford University IRB Board determined that this project does not meet the definition of human subject research as defined in federal regulations 45 CFR 46.102 and is exempted from further IRB review.

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