Appl Clin Inform 2016; 07(03): 899-911
DOI: 10.4338/ACI-2016-06-RA-0088
Research Article
Schattauer GmbH

Social Networking Services-Based Communicative Care for Patients with Diabetes Mellitus in Korea

Hun-Sung Kim
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
2  Division of Endocrinology and Metabolism, Department of Internal Medicine, Seoul St. Mary’s Hospital, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
Yoo Jin Jeong
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
Sun Jung Baik
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
So Jung Yang
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
Tong Min Kim
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
Hyunah Kim
3  College of Pharmacy, Sookmyung Women’s University, Seoul, Republic of Korea
,
Hyunyong Lee
4  Clinical Research Coordinating Center, Catholic Medical Center, The Catholic University of Korea, Seoul, Republic of Korea
,
Seung-Hwan Lee
2  Division of Endocrinology and Metabolism, Department of Internal Medicine, Seoul St. Mary’s Hospital, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
Jae Hyoung Cho
2  Division of Endocrinology and Metabolism, Department of Internal Medicine, Seoul St. Mary’s Hospital, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
In-Young Choi
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
,
Kun-Ho Yoon
1  Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
2  Division of Endocrinology and Metabolism, Department of Internal Medicine, Seoul St. Mary’s Hospital, College of Medicine, The Catholic University of Korea, Seoul, Republic of Korea
› Author Affiliations
Further Information

Correspondence to:

Kun-Ho Yoon, M.D., Ph.D.
Department of Medical Informatics
College of Medicine
The Catholic University of Korea
Republic of Korea
222, Banpo-daero
Seocho-gu
Seoul
06591 Republic of Korea
Phone: +82-2-2258-8262   
Fax: +82-2-2258-8297   

Publication History

received: 11 June 2016

accepted: 22 August 2016

Publication Date:
19 December 2017 (online)

 

Summary

Objectives

Social networking services (SNS)-based online communities are good examples of improving quality of care by incorporating information technology into medicine. Therefore, we created an SNS-based community care webpage for communication among patients with diabetes mellitus (DM). We aimed to identify what diabetic patients wanted to know and were interested in by analyzing their posts and classified content in which users were interested.

Methods

As opposed to the existing physician-focused health information websites, we built a patient-focused experience exchange website, “I love insulin (http://www.iloveinsulin.co.kr).” The DM communication webpage was divided into “My Web-Chart,” “My community-free board,” and “Life & Health.” The contents analysis targeted users’ postings, and replies were classified by theme from May 2012 to June 2013. The data included number of questions asked, answers, and question-to-answer (QA) ratio in each category.

Results

A total of 264 patients registered on the “I Love Insulin” website. The most frequent topic of posts classified as questions were about diabetes itself (23%), diet (22%), and glucose levels (19%). Conversely, most answers and information provided by users were about daily life with no relationship to diabetes mellitus (54%). While there were many questions about diet, there were very few answers (2%). Whereas there was much provision of knowledge about general DM, sharing diet information was rare. The ratios of answers to questions on diet (ratio=0.059, 1/17), glucose level (ratio=0.067, 1/15), insulin regulation (ratio=0.222, 2/9) and webpage (ratio=0.167, 1/6) were significantly low compared to DM itself (all p < 0.001).

Discussion

Patients in Korea with DM tend to have insufficient knowledge about diet and insulin regulation; continuously providing diet and insulin regulation information are desirable. It is hoped that the patients would be motivated to participate actively by “knowledge sharing.” Through this process, patients learn about their diseases not from the physicians but from among themselves.

Citation: Kim H-S, Jeong YJ, Baik SJ, Yang SJ, Kim TM, Kim H, Lee H, Lee S-H, Cho JH, Choi I-Y, Yoon K-H. Social networking services-based communicative care for patients with diabetes mellitus.


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Conflict of Interest

No conflicts of interest


Correspondence to:

Kun-Ho Yoon, M.D., Ph.D.
Department of Medical Informatics
College of Medicine
The Catholic University of Korea
Republic of Korea
222, Banpo-daero
Seocho-gu
Seoul
06591 Republic of Korea
Phone: +82-2-2258-8262   
Fax: +82-2-2258-8297