Appl Clin Inform 2022; 13(03): 560-568
DOI: 10.1055/s-0042-1748856
Review Article

Clinical Decision Support Stewardship: Best Practices and Techniques to Monitor and Improve Interruptive Alerts

Juan D. Chaparro
1   Division of Clinical Informatics, Nationwide Children's Hospital, Columbus, Ohio, United States
2   Departments of Pediatrics and Biomedical Informatics, The Ohio State University College of Medicine, Columbus, Ohio, United States
,
Jonathan M. Beus
3   Department of Pediatrics, Emory University School of Medicine, Atlanta, Georgia, United States
4   Children's Healthcare of Atlanta, Atlanta, Georgia, United States
,
Adam C. Dziorny
5   Department of Pediatrics, University of Rochester School of Medicine, Rochester, New York, United States
,
Philip A. Hagedorn
6   Department of Pediatrics, University of Cincinnati, College of Medicine, Cincinnati, Ohio, United States
7   Division of Hospital Medicine, Cincinnati Children's Hospital Medical Center, Cincinnati, Ohio, United States
,
Sean Hernandez
8   Center for Healthcare Innovation, Wake Forest School of Medicine, Winston-Salem, North Carolina, United States
9   Department of General Internal Medicine, Wake Forest School of Medicine, Winston-Salem, North Carolina, United States
,
Swaminathan Kandaswamy
3   Department of Pediatrics, Emory University School of Medicine, Atlanta, Georgia, United States
,
Eric S. Kirkendall
8   Center for Healthcare Innovation, Wake Forest School of Medicine, Winston-Salem, North Carolina, United States
10   Department of Pediatrics, Wake Forest School of Medicine, Winston-Salem, North Carolina, United States
11   Center for Biomedical Informatics, Wake Forest School of Medicine, Winston-Salem NC, United States
,
Allison B. McCoy
12   Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, United States
,
Naveen Muthu
13   Department of Pediatrics, University of Pennsylvania Perelman School of Medicine, Philadelphia, Pennsylvania, United States
14   Department of Biomedical and Health Informatics, Children's Hospital of Philadelphia, Philadelphia, Pennsylvania, United States
,
Evan W. Orenstein
3   Department of Pediatrics, Emory University School of Medicine, Atlanta, Georgia, United States
4   Children's Healthcare of Atlanta, Atlanta, Georgia, United States
› Author Affiliations
Funding None.

Abstract

Interruptive clinical decision support systems, both within and outside of electronic health records, are a resource that should be used sparingly and monitored closely. Excessive use of interruptive alerting can quickly lead to alert fatigue and decreased effectiveness and ignoring of alerts. In this review, we discuss the evidence for effective alert stewardship as well as practices and methods we have found useful to assess interruptive alert burden, reduce excessive firings, optimize alert effectiveness, and establish quality governance at our institutions. We also discuss the importance of a holistic view of the alerting ecosystem beyond the electronic health record.

Protection of Human and Animal Subjects

There were no human subjects involved in the project.




Publication History

Received: 20 January 2022

Accepted: 21 March 2022

Article published online:
25 May 2022

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