Appl Clin Inform 2025; 16(04): 1060-1066
DOI: 10.1055/a-2672-8358
Special Topic on CDS Failures

Evolution of an Electronic Health Record-Based Alert to Optimize Venous Thromboembolism Prophylaxis

Mikhail Y. Akbashev
1   Grady Memorial Hospital, Atlanta, Georgia, United States
2   Department of Medicine, Emory University, Atlanta, Georgia, United States
,
Alyssa Utz
1   Grady Memorial Hospital, Atlanta, Georgia, United States
,
Phillip Anjum
1   Grady Memorial Hospital, Atlanta, Georgia, United States
2   Department of Medicine, Emory University, Atlanta, Georgia, United States
,
Stacey Watkins
1   Grady Memorial Hospital, Atlanta, Georgia, United States
2   Department of Medicine, Emory University, Atlanta, Georgia, United States
,
Michael Mattaliano
1   Grady Memorial Hospital, Atlanta, Georgia, United States
,
Palak Patel
1   Grady Memorial Hospital, Atlanta, Georgia, United States
,
Debbie Vigliotti
1   Grady Memorial Hospital, Atlanta, Georgia, United States
,
Mara L. Schenker
1   Grady Memorial Hospital, Atlanta, Georgia, United States
3   Department of Orthopedics, Emory University, Atlanta, Georgia, United States
,
Bhavin B. Adhyaru
1   Grady Memorial Hospital, Atlanta, Georgia, United States
2   Department of Medicine, Emory University, Atlanta, Georgia, United States
› Author Affiliations
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Abstract

Background

Venous thromboembolism (VTE) prophylaxis in hospitalized patients must balance risks of bleeding and thrombosis. Clinical changes such as bleeding or renal injury can also trigger changes or delays in thromboprophylaxis. Electronic health record alerts (EHRAs) can allow for targeted notification to providers to improve venous thromboembolism prophylaxis and improve patient outcomes at the risk of alert fatigue if not carefully designed and implemented.

Objective

This study aimed to develop and refine an EHRA that minimizes nuisance alerts while facilitating appropriate ordering of VTE prophylaxis for medical patients.

Methods

A multidisciplinary group at a single large safety-net academic medical center developed an EHRA to identify patients at increased thrombosis risk, but without orders for VTE prophylaxis. This was refined over four phases: development and validation, initial monitoring and exclusion criteria adjustment, COVID-19-related modifications, and delayed surveillance and modification. Data analysis evaluated criteria including alert frequency, alert action/utilization, and alert duration.

Results

The EHRA fired an average of 33.3 times per day across all phases of the study. Phase 1 of EHRA implementation showed significantly increased alerts per patient (6.4 to 43.3 alerts per day, p < 0.01) as well as the percentage of patients with >5 alerts (2.8 to 60.0%, p < 0.01). Modifications in phase 2 and phase 3 increased alert rates without any significant effect on subsequent action taken by a provider. Phase 4 modifications led to a significant reduction in alert frequency (44.1 to 14.9 alerts per day, p < 0.01) coupled with a notable increase in provider action (0.24 to 7.73%, p < 0.01).

Conclusion

This multidisciplinary, provider-centered, intervention improved alert appearance, and information needed to guide providers increased provider engagement 32-fold, with a 3-fold decrease in alert frequency. Despite improvements, ongoing monitoring and maintenance of this alert is important.

Protection of Human and Animal Subjects

No human subjects were involved in this project.




Publication History

Received: 23 January 2025

Accepted: 30 July 2025

Accepted Manuscript online:
31 July 2025

Article published online:
11 September 2025

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