Summary
End-user training is an essential element of electronic medical record (EMR) implementation
and frequently suffers from minimal institutional investment. In addition, discussion
of successful EMR training programs for physicians is limited in the literature. The
authors describe a successful physician-training program at Stanford Children’s Health
as part of a large scale EMR implementation. Evaluations of classroom training, obtained
at the conclusion of each class, revealed high physician satisfaction with the program.
Free-text comments from learners focused on duration and timing of training, the learning
environment, quality of the instructors, and specificity of training to their role
or department. Based upon participant feedback and institutional experience, best
practice recommendations, including physician engagement, curricular design, and assessment
of proficiency and recognition, are suggested for future provider EMR training programs.
The authors strongly recommend the creation of coursework to group providers by common
workflow.
Citation: Pantaleoni JL, Stevens LA, Mailes ES, Goad BA, Longhurst CA. Successful physician
training program for large scale EMR implementation. Appl Clin Inf 2015; 6: 80–95
http://dx.doi.org/10.4338/ACI-2014-09-CR-0076
Keywords
Physician - education - electronic medical records
