Summary
Objectives:
The need for regional, cross-institutional electronic networks in health care is
steadily growing to support seamless, cooperative health care. The aim of this study
is to evaluate the impact of electronic transmission between hospitals and practitioners
in a Tyrolean health care network, and to derive technical and organizational points
for improvement.
Methods:
Between March and August 2004 we carried out a triangulation-based cross-sectional
study, combining a qualitative study based on semi-structured, problem-centric interviews
with selected practitioners, with a quantitative study based on a standardized questionnaire
survey of all the Tyrolean practitioners that receive electronic messages. The survey
was designed to confirm the hypotheses which have been systematically derived from
the interviews.
Results and Conclusions:
The results show high satisfaction and positive impact of electronic communication.
The triangulation of quantitative and qualitative methods was found to be useful in
order to make the definition and confirmation of the hypotheses more transparent.
Keywords
Health informatics - evaluation studies - hospital information systems - triangulation
- electronic transmission of findings - regional networks