Applied Clinical Informatics, Table of Contents Appl Clin Inform 2015; 06(02): 271-287DOI: 10.4338/ACI-2014-10-RA-0094 Research Article Schattauer GmbH Appointment Template Redesign in a Women’s Health Clinic Using Clinical Constraints to Improve Service Quality and Efficiency Authors Author Affiliations Y. Huang 1 Department of Industrial Engineering, New Mexico State University, Las Cruces, NM, USA S. Verduzco 1 Department of Industrial Engineering, New Mexico State University, Las Cruces, NM, USA Recommend Article Abstract Full Text PDF Download(opens in new window) Keywords KeywordsAppointment scheduling - appointment template - reclassification - clinical constraints References References 1 McCarthy K, McGee HM, O’Boyle CA, McCarthy K. Outpatient clinic waiting times and non-attendance as indicators of quality. Psychol Health Med 2000; 5 (03) 287-293. 2 DiMino J, Blau G. The relationship between wait time after triage and show rate for intake in a nonurgent student population. 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