Summary
Objective:
Two research projects were analyzed in order to identify key factors of success and/or
failure in introducing patient card-based systems in clinical routine.
Methods:
In DIABCARD an evaluation study focussing on user friendliness and user acceptance
was conducted. In ByMedCard-HCPP the project’s system was validated and the timeliness
of the project’s work analyzed.
Results:
User friendliness and user acceptance of the DIABCARD system were fairly high. The
ByMedCard-HCPP system was complete in its major components and functionalities; introducing
the ByMedCard-HCPP system in clinical routine delayed the project.
Conclusions:
A multitude of key factors of success such as utilized technologies, user involvement,
and commitment of partners seems to contribute to the success and/or failure of introducing
patient card-based systems in healthcare.
Keywords
Patient data card - health professional card - electronic health record - success
factors - Internet