Abstract
In many practices, the role of professional service in the hearing aid delivery process
has been obfuscated by the use of bundled pricing models. Emerging direct-to-consumer
and third-party administrator hearing aid distribution channels will further challenge
practitioners to examine how, and if, they choose to participate with new strategies
to increase hearing aid adoption rates. This article focuses on providing a straightforward
method for calculating revenue per clinical hour required to maintain quality, professionally
driven, and profitable care in the hearing aid diagnostic, selection, fitting, and
follow-up process. Furthermore, by measuring the value of clinical service, it uncouples the professional from the technology,
and provides a tool for assessing how they can improve clinical efficiencies without
compromising best practice or clinical outcomes.
Keywords
audiology - hearing aids - revenue per hour - gross margin per hour - private practice
