Abstract:
An increasing number of health-care institutions are in the process of implementing
clinical computing systems. The need for an accurate assessment of the clinical, administrative,
social, and financial effects of such systems has been recognized. Techniques have
been developed to evaluate these effects on the work patterns of health-care workers
including: time-motion analysis, subjective evaluations, review of departmental statistics,
personal activity records, and work-sampling. This study reviews these techniques,
discusses both positive and negative aspects, and presents a step-by-step description
of work-sampling.
Key-Words
Work-Sampling - Work Evaluation - Nurse Charting - Time-Motion Analysis