Communication skills training in oncology: description and preliminary outcomes of workshops on breaking bad news and managing patient reaction to illness. - Baile,W.F.; Kudelka,A.P.; Beale,E.A.; Glober,G.A.; Myers,E.G.; Greisinger,A.J.; Bast,R.C.; Goldstein,M.G.; Novack,D.; Lenzi,R. (Cancer, 1999)