Aktuelle Neurologie 2015; 42(05): 260-269
DOI: 10.1055/s-0035-1552660
Übersicht
© Georg Thieme Verlag KG Stuttgart · New York

Patientenadäquate Information bei Multipler Sklerose – eine systematische Literaturübersicht

Adequate Patient Information in Multiple Sclerosis – A Systematic Literature Review
J. Feicke
1   Institut für Biologie und ihre Didaktik, Pädagogische Hochschule Freiburg
,
C. Kuhn
2   Institut für Sprach- und Literaturwissenschaft, Technische Universität Darmstadt
,
U. Spörhase
1   Institut für Biologie und ihre Didaktik, Pädagogische Hochschule Freiburg
› Author Affiliations
Further Information

Publication History

Publication Date:
30 June 2015 (online)

Zusammenfassung

Hintergrund: Patienteninformationen können Multiple-Sklerose (MS)-Betroffene im Umgang mit ihrer Erkrankung unterstützen. Bei der Konzeption von evidenzbasierten Schulungen und Informationen sollten die Bedürfnisse, Erwartungen und Wünsche der Betroffenen einbezogen werden. Ziel war es daher, die Informationsbedürfnisse von MS-Betroffenen zu erfassen.

Methode: Systematische Literaturrecherche. Die gefundenen Studien wurden auf Qualität und Relevanz überprüft, die Informationen entsprechend 7 Kategorien extrahiert sowie in eine narrative Synthese überführt.

Ergebnisse: Daten von 44 Studien wurden extrahiert, wobei Design, Qualität, Outcomes und Herkunft der Studien sehr heterogen waren. Nur wenige Studien untersuchten den Informationsbedarf als Hauptaspekt. Die Studien zeigen: komplexe und vielschichtige Informationsbedürfnisse stehen hoch in der Bedürfnisstruktur Betroffener; physiologische Themen werden am häufigsten nachgefragt; der Informationsbedarf unterscheidet sich je nach Krankheitsphase bzw. im Krankheitsverlauf, je nach Krankheitsdauer sowie Krankheitsform; wenige Studien liegen zum lebensphasen- sowie geschlechtsspezifischen Informationsbedarf vor; verschiedene jedoch bevorzugt personengebundene Informationsquellen werden genutzt; die Anlässe zur Informationssuche variieren; die Nutzung ist abhängig von persönlichen Faktoren sowie der Art der gewünschten Informationen; die Qualität der zur Verfügung gestellten Informationen wird ambivalent bewertet. Informationen sollten ohne Zeitdruck, aktuell, fachkompetent, empathisch, in laienverständlicher Sprache und passgenau auf den individuellen Patienten gegeben werden; die Informationen sollten integrativ und schrittweise vermittelt werden und in verschiedenen Formaten verfügbar sein.

Schlussfolgerung: Die heterogenen Informationsbedürfnisse erfordern Schulungen und Informationen, die auf die individuellen Patientenbedürfnisse abgestimmt sind.

Abstract

Background: Patient information can help multiple sclerosis (MS) patients cope with their disease. When developing evidence-based training seminars and information material for MS patients, it is important to take into account their needs, expectations and wishes. Therefore, our goal was to investigate information needs of people living with MS.

Methods: Systematic literature review. Available studies were examined in terms of quality and relevance, information was extracted according to 7 categories and presented in a narrative synthesis.

Results: Data of 44 studies were extracted. The studies varied greatly concerning their study design, quality, outcomes and origin. Only a few studies focused on information needs. Key findings were: patients have complex and multifaceted information needs; the need for physiological information is the most important one; the need for information varied depending on the phase of the disease, its duration and form and during the course of the disease; few studies have investigated information needs according to gender and phase of life; different sources of information were used; personal communication was preferred; the reasons to seek information varied and personal factors and the type of information requested determined the way information was used; the quality of information that was made available was judged ambivalently; patients expected to receive up-to-date information that was tailored to their requirements and provided in a competent, empathic way and comprehensible language without time pressure. Information should be integrated into the patient’s context, be given gradually and made available in different formats.

Conclusion: The heterogeneous information needs require training programs and information that are tailored to the individual patient’s needs.

 
  • Literatur

  • 1 Compston A, Coles A. Multiple sclerosis. The Lancet 2008; 372: 1502-1517
  • 2 Multiple Sclerosis International Federation. Atlas of MS. (04.03.2015). Im Internet: http://www.atlasofms.org/ (Stand: 10.02.2015)
  • 3 Twork S, Kugler J Hrsg. Multiple Sklerose. Krankheitsbewältigung, Therapiemotivation, Lebensqualität; erste Ergebnisse zum Coping-Training MS-Cope. Heidelberg: Springer Medizin; 2007
  • 4 Steck B. Multiple Sklerose und Familie. Psychosoziale Situation und Krankheitsverarbeitung. Basel: Karger; 2002
  • 5 Henningsen P, Gründel H, Ceballos-Baumann A. Neuro-Psychosomatik. Grundlagen und Klinik neurologischer Psychosomatik. Stuttgart: Schattauer; 2006
  • 6 McKeown LP, Porter-Armstrong AP, Baxter GD. The needs and experiences of caregivers of individuals with multiple sclerosis: a systematic review. Clin Rehabil 2003; 17: 234-248
  • 7 Heesen C, Solari A, Giordano A et al. Decisions on multiple sclerosis immunotherapy: New treatment complexities urge patient engagement. J Neurol Sci 2011; 306: 192-197
  • 8 Degenhardt A, Ramagopalan SV, Scalfari A et al. Clinical prognostic factors in multiple sclerosis: a natural history review. Nat Rev Neurol 2009; 5: 672-682
  • 9 Shirani A, Zhao Y, Karim ME et al. Association between use of interferon beta and progression of disability in patients with relapsing-remitting multiple sclerosis. JAMA 2012; 308: 247-256
  • 10 Heesen C, Kolbeck J, Gold SM et al. Delivering the diagnosis of MS: Results of a survey among patients and neurologists. Acta Neurol Scand 2003; 107: 363-368
  • 11 Köpke S, Solari A, Khan F et al. Information provision for people with multiple sclerosis. Cochrane Database of Syst Rev 2014; (04) CD008757
  • 12 Heesen C, Köpke S, Richter T et al. Shared decision making and selfmanagement in multiple sclerosis – a consequence of evidence. J Neurol 2007; 254: II116
  • 13 Heesen C, Kasper J, Segal J et al. Decisional role preferences, risk knowledge and information interests in patients with multiple sclerosis. Mult Scler 2004; 10: 643-650
  • 14 Heesen C, Berger B, Hamann J et al. Empowerment, Adhärenz, evidenzbasierte Patienteninformation und partizipative Entscheidungsfindung bei MS – Schlagworte oder Wegweiser?. Neurologie & Rehabilitation 2006; 12: 232-238
  • 15 The National Collaborating Centre for Chronic Conditions. Multiple sclerosis. National clinical guideline for diagnosis and management in primary and secondary care. London: Royal College of Physicians; 2004
  • 16 Bitzer EM, Dierks ML, Heine W et al. Teilhabebefähigung und Gesundheitskompetenz in der medizinischen Rehabilitation – Empfehlungen zur Stärkung von Patientenschulungen. Rehabilitation 2009; 48: 202-210
  • 17 Faller H, Reusch A, Ströbl V et al. Patientenschulung als Element der Patientenorientierung in der Rehabilitation. Rehabilitation 2008; 47: 77-83
  • 18 Sänger S, Lang B, Klemperer D et al. Manual Patienteninformation. Empfehlungen zur Erstellung evidenzbasierter Patienteninformationen. Köln: ÄZQ; 2006
  • 19 Feicke J, Spörhase U. Impulse aus der Didaktik zur Verbesserung von Patientenschulungen. Rehabilitation 2012; 51: 300-307
  • 20 Brooks N, Matson R. Managing multiple sclerosis. Res Sociol Health Care 1987; 6: 73-103
  • 21 Busch-Bast B, Langenmayr A, Schulz B. Diagnosemitteilung bei Multipler Sklerose – aus der Sicht von Ärzten und MS-Betroffenen. Gruppenpsychotherapie und Gruppendynamik 1992; 28: 371-385
  • 22 Caplan LR. What to tell patients with their first attack of multiple sclerosis. Eur Neurol 1996; 36: 183-190
  • 23 Azmi H. Information needs for people with MS A study of the information needs of MS patients in the gulf region. Im Internet: http://www.icml9.org/program/track6/public/documents/Hesham%20Azmia2-145944.pdf (Stand: 25.02.2015)
  • 24 Steinke I. Gütekriterien qualitativer Forschung. In: von Kardorff E, Steinke I, Flick U, Hrsg. Qualitative Forschung. Ein Handbuch. 6.. Aufl. Reinbek bei Hamburg: Rowohlt Taschenbuch-Verl.; 2008: 319-331
  • 25 Tong A, Sainsbury P, Craig J. Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. Int J Qual Health Care 2007; 19: 349-357
  • 26 von Elm E, Altman DG, Egger M et al. The Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) statement: guidelines for reporting observational studies. J Clin Epidemiol 2008; 61: 344-349
  • 27 Schulz KF, Altman DG, Moher D. CONSORT 2010 Statement: updated guidelines for reporting parallel group randomised trials. BMJ 2010; 340: c332
  • 28 Edmonds P, Vivat B, Burman R et al. 'Fighting for everything': service experiences of people severely affected by multiple sclerosis. Mult Scler 2007; 13: 660-667
  • 29 Edwards RG, Barlow JH, Turner AP. Experiences of diagnosis and treatment among people with multiple sclerosis. J Eval Clin Pract 2008; 14: 460-464
  • 30 Johnson J. On receiving the diagnosis of multiple sclerosis: Managing the transition. Mult Scler 2003; 9: 82-88
  • 31 Malcomson KS, Lowe-Strong AS, Dunwoody L. What can we learn from the personal insights of individuals living and coping with Multiple Sclerosis?. Disabil Rehabil 2008; 30: 662-674
  • 32 Payne D, McPherson KM. Becoming mothers. Multiple sclerosis and motherhood: A qualitative study. Disabil Rehabil 2010; 32: 629-638
  • 33 Prunty M, Sharpe L, Butow P et al. The motherhood choice: Themes arising in the decision-making process for women with multiple sclerosis. Mult Scler 2008; 14: 701-704
  • 34 Solari A, Acquarone N, Pucci E et al. Communicating the diagnosis of multiple sclerosis – a qualitative study. Mult Scler 2007; 13: 763-769
  • 35 Rubin R. Communication about sexual problems in male patients with multiple sclerosis. Nurs Stand 2005; 19: 33-37
  • 36 Wollin J, Dale H, Spenser N et al. What people with newly diagnosed MS (and their families and friends) need to know. Int J MS Care 2000; 2: 22-29
  • 37 Wollin JA, Yates PM, Kristjanson LJ. Supportive and palliative care needs identified by multiple sclerosis patients and their families. Int J Palliat Nurs 2006; 12: 20-26
  • 38 Baker LM. Sense malking in multiple sclerosis: the Information needs of people during an acute exacerbation. Qual Health Res 1998; 8: 106-120
  • 39 Kersten P, McLellan D, Gross-Paju K et al. A questionnaire assessment of unmet needs for rehabilitation services and resources for people with multiple sclerosis: results of a pilot survey in five European countries. Clin Rehabil 2000; 14: 42-49
  • 40 Albrecht P, Fischer D, Moser A. Multiple sclerosis and pregnancy: what does the patient think? a questionnaire study. BMC Res Notes 2010; 3: 91
  • 41 Baker LM. Preference for physicians as information providers by women with multiple sclerosis: a potential cause for communication problems?. Journal of Documentation 1997; 53: 251-262
  • 42 Bishop M, Frain MP, Espinosa CT et al. Sources of information about multiple sclerosis: information seeking and personal, demographic, and MS variables. J Vocat Rehabil 2009; 31: 107-117
  • 43 Heesen C, Segal J, Reich C et al. Patient information on cognitive symptoms in multiple sclerosis – acceptability in relation to disease duration. Acta Neurol Scand 2006; 114: 268-272
  • 44 Heesen C, Schäffler N, Kasper J et al. Suspected multiple sclerosis – what to do? Evaluation of a patient information leaflet. Mult Scler 2009; 15
  • 45 Kapucu S, Akkus Y, Akdemir N. Knowledge of patients with multiple sclerosis about their disease and prevention of complications. J Neurol Sci 2011; 28: 362-375
  • 46 Koopman WJ, Benbow C, Vandervoort M. Top 10 needs of people with multiple sclerosis and their significant others. J Neurosci Nurs 2006; 38: 369-373
  • 47 Lejbkowicz I, Paperna T, Stein N et al. Internet usage by patients with multiple sclerosis: implications to participatory medicine and personalized healthcare. Mult Scler Int 2010; 2010: 1-7
  • 48 Matti AI, McCarl H, Klaer P et al. Multiple sclerosis: patients’ information sources and needs on disease symptoms and management. Patient Prefer Adherence 2010; 4: 157-161
  • 49 Ott S. Analyse des Schulungsbedürfnisses von Multiple-Sklerose-Patienten unter Berücksichtigung von Depressivität und Lebensqualität. [Dissertation]. Würzburg: Julius-Maximilians-Universität; 2011
  • 50 Strasser-Fuchs S, Fazekas F, Flooh E et al. Die Einstellung von Patienten mit multipler Sklerose zur Krankheitsaufklärung. Nervenarzt 1997; 68: 963-966
  • 51 Wardell L, Hum S, Laizner AM et al. Multiple sclerosis patients' interest in and likelihood of using online health-care services. Int J MS Care 2009; 11: 79-89
  • 52 Ytterberg C, Johansson S, Gottberg K et al. Perceived needs and satisfaction with care in people with multiple sclerosis: a two-year prospective study. BMC Neurol 2008; 8: 36
  • 53 Rumrill Jr PD, Roessler RT, Koch LC. Surveying the employment concerns of people with multiple sclerosis: a participatory action research approach. J Vocat Rehabil 1999; 12: 75-82
  • 54 Visser LH, van der Zande A. Reasons patients give to use or not to use immunomodulating agents for multiple sclerosis. Eur J Neurol 2011; 18: 1343-1349
  • 55 Egger B, Müller M, Bigler S et al. Bedürfnisse von Menschen, die an Multipler Sklerose leiden: Die Perspektiven von erkrankten Personen und ihren nächsten Angehörigen in der deutschsprachigen Schweiz. Pflege 2012; 25: 1-7
  • 56 Buecken R, Galushko M, Golla H et al. Patients feeling severely affected by multiple sclerosis: how do patients want to communicate about end-of-life issues?. Patient Educ Couns 2012; 88: 318-324
  • 57 Forbes A, While A, Taylor M. What people with multiple sclerosis perceive to be important to meeting their needs. J Adv Nurs 2007; 58: 11-22
  • 58 Hepworth M, Harrison J. A survey of the information needs of people with multiple sclerosis. Health Inform J 2004; 10: 49-69
  • 59 Hepworth M, Harrison J, James N. Information needs of people with multiple sclerosis and the implications for information provision based on a national UK survey. Aslib Proceedings 2003; 55: 290-303
  • 60 Box V, Hepworth M, Harrison J. Identifying information needs of people with multiple sclerosis. Nurs Times 2003; 99: 32-36
  • 61 Poschwatta B. Ausgewählte Aspekte von Lebenssituationen und medizinischer Versorgung Multiple Sklerose Betroffener in Deutschland. Repräsentative Analyse unter dem Aspekt einer bedarfsgerechten, patientenorientierten Betreuung. [Dissertation]. Berlin: Institut für Medizin-/Pflegepädagogik; 2005
  • 62 Somerset M, Campbell R, Sharp DJ et al. What do people with MS want and expect from health-care services?. Health Expect 2001; 4: 29-37
  • 63 Heesen C, Kasper J, Köpke S et al. Informed shared decision making in multiple sclerosis – inevitable or impossible?. J Neurol Sci 2007; 259: 109-117
  • 64 Edmonds P, Vivat B, Burman R et al. Loss and change: experiences of people severely affected by multiple sclerosis. Palliat Med 2007; 21: 101-107
  • 65 Busche J. Autonomiepräferenzen, Informationsstand und Informationsbedürfnisse von Patienten mit Multipler Sklerose. [Dissertation]. Universität Hamburg; 2006
  • 66 Hay MC, Strathmann C, Lieber E et al. Why patients go online: multiple sclerosis, the internet, and physician-patient communication. Neurologist 2008; 14: 374-381
  • 67 Vickrey BG, Shatin D, Wolf SM et al. Management of multiple sclerosis across managed care and fee-for-service systems. Neurology 2000; 55: 1341-1349
  • 68 Christopherson JM, Moore K, Foley FW et al. A comparison of written materials vs. materials and counselling for women with sexual dysfunction and multiple sclerosis. J Clin Nurs 2006; 15: 742-750
  • 69 Russell CS, White MB, White CP. Why me? Why now? Why multiple sclerosis? Making meaning and perceived quality of life in a Midwestern sample of patients with multiple sclerosis. Fam Syst Health 2006; 24: 65-81
  • 70 Borreani C, Giordano A, Falautano M et al. Experience of an information aid for newly diagnosed multiple sclerosis patients: a qualitative study on the SIMS-Trial. Health Expect 2014; 17: 36-48
  • 71 Solari A, Martinelli V, Trojano M et al. An information aid for newly diagnosed multiple sclerosis patients improves disease knowledge and satisfaction with care. Mult Scler 2010; 16: 1393-1405
  • 72 Feicke J, Spörhase U, Köhler J et al. A multicenter, prospective, quasi-experimental evaluation study of a patient education program to foster multiple sclerosis self-management competencies. Patient Educ Couns 2014; 97: 361-369
  • 73 Trappenburg J, Jonkman N, Jaarsma T et al. Self-management: One size does not fit all. Patient Educ Couns 2013; 92: 134-137
  • 74 Bönsch M. Didaktische Grundlagen der Binnendifferenzierung. In: Bohl T, Bönsch M, Hrsg. Didaktische Grundlagen und Forschungsergebnisse zur Binnendifferenzierung im Unterricht. Immenhausen bei Kassel: Prolog-Verl; 2012: 9-23
  • 75 Qutaishat FT. Information personalisation needs for people with multiple sclerosis: implications and design guidelines. European Journal of Social Science 2011; 21: 287-301
  • 76 Synnot AJ, Hill SJ, Garner KA et al. Online health information seeking: how people with multiple sclerosis find, assess and integrate treatment information to manage their health. Health Expect 2014; DOI: 10.1111/hex.12253.
  • 77 Köpke S, Berger B, Steckelberg A et al. In Deutschland gebräuchliche Bewertungsinstrumente für Patienteninformationen – eine kritische Analyse. Z Evid Fortbild Qual Gesundhwes 2005; 99: 353-357
  • 78 Mühlhauser I, Albrecht M, Steckelberg A. Evidenzbasierte Gesundheitsinformationen. Zbl Arbeitsmed 2014; 64: 334-337
  • 79 Schmidt H Hrsg. Gesundheitsinformationen in Deutschland: Eine Übersicht zu Anforderungen, Angeboten und Herausforderungen. Köln: GVG; 2011
  • 80 Craig P, Dieppe P, Macintyre S et al. Developing and evaluating complex interventions: the new Medical Research Council guidance. BMJ 2008; 337: a1655