CC BY-NC-ND 4.0 · Yearb Med Inform 2022; 31(01): 184-198
DOI: 10.1055/s-0042-1742518
Section 6: Decision Support
Survey

Electronic Health Record-Integrated Clinical Decision Support for Clinicians Serving Populations Facing Health Care Disparities: Literature Review

Carole H. Stipelman
1   Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, UT, USA
2   Health Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
,
Polina V. Kukhareva
3   Department of Biomedical Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
,
Elly Trepman
4   Department of Medical Microbiology and Infectious Diseases, University of Manitoba, Winnipeg, MB, Canada
5   University of South Alabama College of Medicine, Mobile, AL, USA
,
Quang-Tuyen Nguyen
1   Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, UT, USA
,
Lourdes Valdez
3   Department of Biomedical Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
,
Colleen Kenost
3   Department of Biomedical Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
,
Maia Hightower
2   Health Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
3   Department of Biomedical Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
6   Department of Internal Medicine, University of Utah School of Medicine, Salt Lake City, UT, USA
,
Kensaku Kawamoto
3   Department of Biomedical Informatics, University of Utah School of Medicine, Salt Lake City, UT, USA
› Author Affiliations
 

Summary

Objectives: To review current studies about designing and implementing clinician-facing clinical decision support (CDS) integrated or interoperable with an electronic health record (EHR) to improve health care for populations facing disparities.

Methods: We searched PubMed to identify studies published between January 1, 2011 and October 22, 2021 about clinician-facing CDS integrated or interoperable with an EHR. We screened abstracts and titles and extracted study data from articles using a protocol developed by team consensus. Extracted data included patient population characteristics, clinical specialty, setting, EHR, clinical problem, CDS type, reported user-centered design, implementation strategies, and outcomes.

Results: There were 28 studies (36 articles) included. Most studies were performed at safety net institutions (14 studies) or Indian Health Service sites (6 studies). CDS tools were implemented in primary care outpatient settings in 24 studies (86%) for screening or treatment. CDS included point-of-care alerts (93%), order facilitators (46%), workflow support (39%), relevant information display (36%), expert systems (11%), and medication dosing support (7%). Successful outcomes were reported in 19 of 26 studies that reported outcomes (73%). User-centered design was reported during CDS planning (39%), development (32%), and implementation phase (25%). Most frequent implementation strategies were education (89%) and consensus facilitation (50%).

Conclusions: CDS tools may improve health equity and outcomes for patients who face disparities. The present review underscores the need for high-quality analyses of CDS-associated health outcomes, reporting of user-centered design and implementation strategies used in low-resource settings, and methods to disseminate CDS created to improve health equity.


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1 Introduction

Health disparities are differences in health that are unnecessary, avoidable, unfair, and unjust, whereas health equity may be defined as the absence of systemic disparities in health, including underlying social determinants of health [[1] [2] [3]]. Achieving equity is an imperative for clinical practice and public health. Identifying health disparities and pathways to equity have important consequences such as allotment of resources by institutions and governments to improve health outcomes.

Electronic health record (EHR)-integrated clinical decision support (CDS) may improve quality of care including guideline adherence [[4], [5]]. However, CDS may be based on research or algorithms that may perpetuate disparities through exclusion of risk factors for specific subgroups [[6]], inappropriate application of subgroup risk [[7], [8]], or the lack of representation of subgroups [[9] [10] [11]]. In the United States, the health care safety net is defined as “providers that organize and deliver a significant level of health care and other health-related services to uninsured, Medicaid, and other vulnerable patients” in varied settings such as public hospitals, community health centers, or local health departments [[12]]. Safety net organizations typically have limited EHR and health information technology capabilities compared to non-safety net organizations [[13]]. Disparities in quality of care may be widened further because developing and integrating custom CDS into an EHR may incur major human resource costs [[14]] that may be prohibitive to systems that care for underserved populations.

User-centered design and effective implementation strategies are vital to the success of CDS systems [[15]]. In a recent study, when a CDS tool was customized using recommended design practices and an implementation science framework, the tool was used more frequently and was more effective than a commercial alert designed for general use in varied populations and settings [[16]]. However, user-centered design may be challenging in settings with limited resources to support provider engagement [[17], [18]]. There is limited research evaluating implementation strategies in safety net settings to define practical and high-value methods [[17], [19]].

Providers in low-resource settings serve populations that are affected disproportionately by chronic conditions and need specific tools to treat illness that is complicated by the social determinants of health [[20]]. Although several reviews have described patient-facing CDS for populations experiencing health care disparities [[21] [22] [23]], there is limited information available summarizing the design, implementation, and use of clinician-facing EHR-integrated or interoperable CDS in low-resource settings. The purpose of this study was to address this information gap by reviewing current studies about designing and implementing EHR-integrated or interoperable CDS that was created for clinicians to decrease health disparities or improve the quality of health care for populations that may face disparities.


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2 Methods

2.1 Inclusion Criteria

This review included research studies about health care interventions that (1) had a clinician-facing, EHR-integrated or interoperable CDS component [[21]], and (2) were designed to decrease a known health disparity or serve a vulnerable or underserved population that may face health disparities [[25]]. In this study, health care workers were defined as any clinician or support staff involved in clinical workflow including providers (defined as health care workers who make medical diagnoses and prescribe medical treatment including physicians, physician associates or assistants, and nurse practitioners), nurses, medical assistants, care coordinators, and other staff including pharmacists and social workers.


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2.2 Exclusion Criteria

We excluded reviews, viewpoint articles, and non-English language articles. We also excluded patient-facing applications, online or mobile clinician-facing applications that were not interoperable with an EHR, tools to collect data to assess disparities without CDS to reduce the disparities, and CDS for universal screening of all patients, even if a positive screen defined a population that may face disparities.


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2.3 Literature Search

The PubMed database (National Library of Medicine, Bethesda, MD) was searched for relevant citations in English that were published between January 1, 2011 and October 22, 2021 using terms related to populations that may face health care disparities, including minorities of sexual identity or gender orientation, racial and ethnic minorities, and people with disabilities or who were homeless, incarcerated, medically underserved, rural, vulnerable, uninsured, or underinsured. Terms for CDS were added to the population terms with exclusion terms to limit citations about mobile health and smartphone applications ([Appendix]).


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2.4 Literature Screening

Abstracts and titles of citations were screened by three reviewers who worked independently and graded the citations for inclusion or exclusion (CHS, PVK, QTN). The full articles of all included citations were reviewed by two coauthors separately (CHS, ET) to confirm eligibility, and selected full articles were reviewed by three other coauthors separately (PVK, QTN, LV) to unify taxonomy and data extraction. Uncertainties or disagreements about inclusion of articles were resolved by discussion to achieve agreement between reviewers. Additional nonredundant articles about included studies and one other study discovered during article review were added and reviewed.


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2.5 Data Extraction

Evaluation criteria were defined by consensus, and characteristics of study patients, clinical setting, type of health care worker supported by CDS, EHR type, and CDS management type were extracted from included articles by the full-text reviewers. Study patient characteristics included population description, patient age range, and sex distribution. Clinical settings were emergency department, inpatient, mobile clinic, and outpatient settings. The EHRs used were extracted and categorized as commercial (sold commercially) or noncommercial (not sold commercially) EHRs.

Study characteristics were extracted using the problem-intervention-comparison-outcome (PICO) framework. Study design was categorized (observational, quasi-experimental, or cluster randomized) as described previously [[26], [27]]. The phase of CDS life cycle for each study was categorized (planning, development, implementation, or operation) as described previously [[28]]. The CDS tools planned or implemented in the included studies were categorized (medication dosing support, order facilitator, point-of-care alert, relevant information display, expert systems, workflow support) as described previously [[24]].

Outcomes were extracted including pertinent clinical and informatics findings. Study outcomes were rated as successful (improvement in a primary clinical study outcome confirmed with statistical testing or reported achievement of an informatics objective), indeterminate (neither statistical testing nor comparison group included), or no change (insignificant change). As study outcomes may have been affected by design or implementation procedures, characteristics of CDS user-centered design during the planning, development, and implementation phases and implementation strategies were extracted based on terms described previously ([Table 1]) [[28], [29]].

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Table 1 Taxonomy for assessment of user-centered design and implementation strategies for clinical decision support toward reducing health care disparitiesa

Abbreviation: CDS, clinical decision support.

  • a CDS life cycle phases and user-centered design strategies modified from Kukhareva [[28]]. Implementation strategies modified from Powell [[29]].

  • b Operation phase that included maintenance and dissemination to other health care systems was not included because operation phase occurred after user-centered design reported.

During the review, we identified two broad categories of CDS that were developed for clinicians who provided health care services to underserved populations: (1) CDS that was developed within a study health system and implemented only at clinical sites affiliated with the study (defined as internally-used CDS), and (2) CDS that was designed, implemented, and maintained within an umbrella nonprofit or government health care organization and was available for use at clinical sites external to the sites reported in the study (defined as externally-available CDS). Therefore, the CDS for each study was categorized as internally-used or externally-available CDS.


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2.6 Data Analysis

Data analysis was performed with statistical software (Stata, StataCorp, College Station, TX). To determine whether externally-available CDS had advantages due to an economy of scale, the association between externally-available CDS vs number of implementation sites was evaluated with linear regression and reported as beta coefficient ± standard deviation (SD) and 95% confidence interval (CI). For studies that did not include statistical analysis of pre- vs postimplementation numeric results, reported results were evaluated with chi-square test. Statistical significance was defined by P < .05.


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3 Results

The PubMed search identified 189 articles, and one redundant article that reported the planning stage of an intervention was removed. After titles and abstracts for the remaining 188 articles were reviewed, 158 articles were excluded, mostly for not having CDS ([Figure 1]). After full-text review of the remaining 30 studies, three studies not pertaining to underserved patients were excluded. An additional study (one article) and eight non-redundant additional articles about remaining studies that were not identified by the PubMed search were added, resulting in 28 studies (36 articles) included in the review [[30] [31] [32] [33] [34] [35] [36] [37] [38] [39] [40] [41] [42] [43] [44] [45] [46] [47] [48] [49] [50] [51] [52] [53] [54] [55] [56] [57] [58] [59] [60] [61] [62] [63] [64] [65]].

Zoom Image
Fig. 1 Flow diagram of search and screening of articles about clinical decision support for populations facing health care disparities

There were 19 studies (68%) that were performed at safety net institutions or Indian Health Service (IHS) sites serving American Indian/Alaskan Native people and two studies (7%) that were performed with vulnerable or underserved populations outside the United States ([Table 2]). There were 24 studies (86%) that reported CDS implementation in primary care outpatient settings ranging from 1 to 60 sites per study, and the CDS supported providers in all except one study and nurses in seven studies (25%). There were four EHRs reported including two commercial and two non-commercial EHRs, but 13 studies (46%) did not report the EHR used ([Table 2]).

Zoom Image
Table 2 Characteristics of patients and clinical settings for studies included in the review about clinical decision support and health care disparities

Abbreviations : AI/AN, American Indian/Alaska Native; CC, care coordinator; CKD, chronic kidney disease; ED, emergency department; EHR, electronic health record; F, female; Fam, family medicine; FQHC, Federally Qualified Health Center; Hosp, hospital staff; IM, internal medicine; Inpt, inpatient; M, male; MA, medical assistant; Mobile, mobile clinics; NR, not reported; OBGYN, obstetrics and gynecology; Outpt, outpatient; Peds, pediatrics; Prim, primary care; Prov, provider; Pt, patient; Urg, urgent care.

  • a N = 36 articles for 28 studies; 1 article per study except for 3 studies (Peiris; Price-Haywood; Shah) that had 2 articles each, 1 study (Tuot) with 3 articles, and 1 study (Gold) with 4 articles. For studies with > 1 article, year listed was the earliest year of the articles. Review limited to clinician-facing CDS tools.

  • b Safety net (population treated regardless of insurance status including uninsured and underinsured), 14 studies (50%), including FQHCs (6 studies). AI/AN-Indian Health Service, 6 studies (21%). Studies performed outside the United States, 2 studies (Peiris; Patel).

  • c Joseph: other including minorities, poverty, and uninsured.

  • d Shaibi: age reported for groups: 44 ± 14 and 49 ± 11 y.

  • e Rudd: inclusion or exclusion of males, NR.

  • f Clinical specialty: primary care, 24 studies (86%).

  • g Hughes: 6 clinical specialties: ED, Fam, IM, Peds, OBGYN, Urg.

  • h Clinical setting: outpt, 25 studies (89%); inpt, 6 studies (21%); ED, 2 studies (7%); mobile clinics, 1 study (4%).

  • i Gold, clinical setting: pilot, 3 sites [[46]]; protocols, 30 and 36 sites [[47], [48]].

  • j Shaibi: program development, 2 institutions (1 academic center and 1 FQHC); implementation, 1 site (FQHC).

  • k Orenstein: working group, 19 institutions; implementation, 3 sites.

  • l EHRs: Epic (commercial; Epic Systems Corp., Verona, WI), 8 studies including 1 study with OCHIN (formerly Oregon Community Health Information Network Inc., Portland, OR); IHS-RPMS (noncommercial; Indian Health Service Resource and Patient Management System, Rockville, MD), 5 studies; Centricity (commercial; GE HealthCare, Chicago, IL), 1 study; eCRF (noncommercial; Electronic Case Record Form, Government of India), 1 study; NR, 13 studies (46%) including Shapiro that had EHR changed during study, Peiris that used 2 EHRs but identity NR, and Rosenman that had internal EHR that was changed to a vendor. There were 8 studies (29%) that included noncommercial (nonprofit or government) organizations (eCRF, IHS-RPMS, OCHIN, Peiris).

The CDS tools were used for screening or treatment of diverse clinical problems including chronic and infectious diseases and mostly included point-of-care alerts (93% of studies), order facilitators (46%), workflow support (39%), and relevant information display (36%), with some studies including several CDS intervention types ([Table 3]). There were eight studies (29%) that reported externally-available CDS implemented in seven non-commercial EHRs and one commercial EHR ([Table 2] and [Table 3]). The use of externally-available CDS was associated with a larger number of implementation sites (coefficient, 16 ± 6; 95% CI, 2.6–29; P = .021).

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Table 3 Characteristics of studies included in the review about clinical decision support and health care disparities: problem and intervention

Abbreviations : CDS, clinical decision support; CKD, chronic kidney disease; CV, cardiovascular; Facil, facilitator; HTN, hypertension; Info, information; Med, medication; Mgmt, management; PGx, pharmacogenomics; POC, point of care; SDH, social determinants of health.

  • a N = 36 articles for 28 studies; 1 article per study except for 3 studies (Peiris; Price-Haywood; Shah) that had 2 articles each, 1 study (Tuot) with 3 articles, and 1 study (Gold) with 4 articles. For studies with > 1 article, year listed was the earliest year of the articles. Totals reported as no. of studies (%). Review limited to clinician-facing CDS tools. Outcomes not reported for 2 studies: Obeng, Patel.

  • b Onders, primary care screening for 5 problems: CV disease, tobacco abuse, alcohol abuse, intimate partner violence, and depression.

  • c Shaibi: genomics for dyslipidemia and colon polyps.

  • d Campbell: adverse drug reactions to anticholinergics in geriatric patients; intervention limited to tricyclic antidepressants and urinary antispasmodics.

  • e Screening included documentation and genetic testing.

  • f Treatment included documentation, referral for treatment, and vaccination.

  • g CDS type was classified according to published taxonomy [[24]].

  • h Reilley: In 51 federal sites surveyed, 47 sites (92%) used POC alert of some type, and 32 sites (63%) used a national Indian Health Service POC alert.

  • i Externally-available CDS was defined as CDS that was designed, implemented, and maintained within an umbrella nonprofit or government health care organization and was available for use at clinical sites external to the sites reported in the study.

In the 26 studies that reported an evaluation, most CDS tools were in the operation phase (88%), and most study designs were observational (85%) with pre- vs postimplementation comparisons (62%) ([Table 4]). There were 19 of the 26 studies (73%) that reported success in clinical screening or treatment associated with CDS use or achievement of an informatics objective ([Table 4]).

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Table 4 Characteristics of studies about clinical decision support and health care disparities: comparison and outcomes

Abbreviations : AI/AN, American Indian/Alaska Native; AOR, adjusted odds ratio; CI, 95% confidence interval; CDS, clinical decision support; CRC, colorectal cancer; CV, cardiovascular; Engl, English-speaking patients; Facil, facilitator; FQHC, Federally Qualified Health Center; HPV, human papillomavirus; IM, internal medicine; Implem, implementation; Indet, indeterminate; Intervent vs ctrl, intervention vs control clinics; NR, not reported; NRT, nicotine-replacement therapy; OR, odds ratio; POC, point of care; Post, after implementation; Pre, before implementation; Pt(s), patient(s); RR, risk ratio; Rx, prescription; Span, Spanish-speaking patients.

  • a N = 36 articles for 28 studies; 1 article per study except for 3 studies (Peiris; Price-Haywood; Shah) that had 2 articles each, 1 study (Tuot) with 3 articles, and 1 study (Gold) with 4 articles. For studies with > 1 article, year listed was the earliest year of the articles. Review limited to clinician-facing CDS tools. Outcomes not reported for 2 studies (Obeng; Patel). Rows with gray highlights indicate studies that had success reported.

  • b In the 26 studies that reported outcomes, study design: observational, 22 studies (85%) including 1 study (Herbst) that was observational and quasi-experimental; cluster randomized controlled trial, 4 studies (15%) (Peiris, Tuot, DeSilva, Campbell). Comparison was pre vs post in 16 studies (62%). Software lifecycle phase according to reported classification [[28]]: implementation, 3 studies (12%) (Shaibi, Orenstein, Petitgout); operation, 23 studies (88%).

  • c P values and CIs were included when reported.

  • d Rudd: percentages estimated from graphs in article.

  • e Joseph: significance could not be verified because reporting of population size was incomplete.

The use of user-centered design was reported in 18 of the 28 studies (64%), including 11 studies during the planning phase (39%), nine studies during the development phase (32%), and seven studies during the implementation phase (25%), with seven studies that reported the use of user-centered design in more than one study phase ([Table 5]). The most frequently reported implementation strategies included education in 25 studies (89%), consensus facilitation in 14 studies (50%), and identification of champions, workflow changes, and audit and feedback each in 13 studies (46%) ([Table 5]).

Zoom Image
Table 5 Clinical decision support life cycle phases with user-centered design and implementation strategies reported

Abbreviations : Abbreviations: Champs, champions; Consen, consensus; CDS, clinical decision support; Deploy, deployment; Dev, development; Educ, education; Facil, facilitation; Identify champs, identification of champions; Implem, implementation; Incent, incentive; Indet, indeterminate; NR, not reported, Scale up implem, scaling up of implementation.

  • a N = 36 articles for 28 studies; 1 article per study except for 3 studies (Peiris; Price-Haywood; Shah) that had 2 articles each, 1 study (Tuot) with 3 articles, and 1 study (Gold) with 4 articles. For studies with > 1 article, year listed was the earliest year of the articles. Review limited to clinician-facing CDS tools. Taxonomy for user-centered design phases and implementation strategies defined in [Table 1]. Columns of totals are the total number of user-centered design phases or implementation strategies for each study. Rows with gray highlights indicate studies that had success reported ([Table 4]).

  • b User-centered design: user-centered design was reported in any of the 3 CDS life cycle phases in 18 of the 28 studies (64%).

  • c Implementation strategies: any of the 8 implementation strategies were reported in 27 of the 28 studies (96%).


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4 Discussion

The present review showed diverse interventions in the included studies, with varied complexity of CDS ranging from a single point-of-care alert to CDS having up to five distinct functions according to a standardized CDS taxonomy ([Table 3]) [[24]]. Most studies reported success with CDS use in clinical screening, treatment, or achieving an informatics objective toward improving health equity ([Table 4]). Despite the diversity of CDS complexity reported in the studies, the importance of previously described recommendations for successful CDS design and implementation was evident [[15], [28], [66], [67]]. In a study that evaluated an HIV testing alert, the order facilitator and workflow support were ignored by emergency department providers despite education and audit and feedback until the CDS target was changed to the triage nurse, in support of the strategy of targeting the CDS to the “right person” and “right point in the workflow” [[41], [68]]. In another study of CDS for HIV screening, the highest odds of HIV testing orders resulted when nurses were allowed to sign standing orders [[36]]. There were three studies using CDS for order facilitation that showed low use of CDS by providers and few reported user-centered design elements or implementation strategies [[59], [62], [63]].

Rigorous study design is needed to understand the value of CDS [[15]]. Only four studies reported cluster randomized designs [[31], [32], [37] [38] [39], [59], [63]], and there were no patient-randomized studies, underscoring the challenges of implementing controlled CDS trials in safety net settings associated with frequent leadership and staff turnover, limited EHR support, and added time burden on providers and staff with low staff-to-provider ratios [[69], [70]]. The challenges of performing research in resource-limited settings were highlighted in a genomics study using CDS in which 12 months and extensive staff resources were required to enroll 500 study participants in a Federally Qualified Health Center; in contrast, in a non-safety net population, 2,500 participants were enrolled by eight months using mailings only [[52]].

The six IHS studies showed the capability of implementing CDS to promote change over large geographic areas with externally-available population-specific CDS and quality improvement methods [[33], [34], [36], [40], [42], [64]]. Beginning in 2004, federally operated IHS facilities began implementing a single EHR, Resource and Patient Management System (RPMS), that was developed for IHS with end-user input and major contributions for shared core applications from the Department of Veterans Affairs legacy EHR, Veterans Health Information Systems and Technology Architecture (VistA) [[71], [72]]. RPMS has been used across the United States by all facilities operated directly by IHS and most tribal and urban American Indian/Alaska Native health care programs [[73], [74]]. IHS maintains a national library of electronic clinical reminders (ECR) that can be modified for local taxonomy and code [[36]]. With support from the Institute for Healthcare Improvement, IHS has sponsored a national improvement collaborative that has designed a 5-step implementation of the ECRs using quality improvement methods, including (1) establish clinical demand, (2) pilot test, (3) expand to all providers, (4) measure outcomes and share results, and (5) delegate clinical reminders to other staff [[34]]. The ECRs are all visible in a single front-end location to reduce end-user alert fatigue, and clinics have integrated clinical applications coordinators who are informaticists responsible for EHR function and end-user training. The improved outcomes reported in most of the IHS studies in this review, that were based on the RPMS EHR and ECR library toward improving public health and equity, underscore the potential benefits of externally-available CDS targeting traditionally underserved populations in helping to improve care for these vulnerable populations.

Another example of the success that can be achieved through externally-available CDS tailored to underserved populations was evident from the study by a nonprofit health center-controlled organization (OCHIN Inc., formerly known as Oregon Community Health Information Network Inc., Portland, OR) that receives funding from the Health Resources and Services Administration and develops externally-available CDS for use with an instance of a commercial EHR (Epic, Epic Systems Corp., Verona, WI) for more than 500 clinic sites across 20 states [[48], [75] [76] [77]]. OCHIN creates custom CDS with user-centered design, including support for diverse population needs such as those for correctional facilities, school-based clinics, HIV management, or refugee health [[78], [79]], and an implementation protocol for social-risk screening of more than 400,000 patients has been described with functionality to identify and facilitate referrals for at-risk patients [[48]]. Another study with externally-available CDS reported implementation in 51 clinical sites with a single build [[36]], and this model may represent an opportunity for efficiencies and cost savings that are important in safety net settings.

Safety net clinics that are not using externally-available CDS and a population optimized EHR may face barriers to customizing and maintaining CDS designed to decrease disparities. There were two studies that reported a change of EHR used during study implementation [[30], [49]], and other authors noted that IHS tribal sites migrating to commercial EHR platforms may face increased expenses associated with customization compared with IHS sites using RPMS [[36]]. A feasible approach to enabling desired CDS regardless of EHR used could include the sharing of CDS resources designed for safety net health care systems or specific to improving equity in an interoperable manner. Interoperable CDS resources could be shared through a repository such as the CDS Connect repository of the Agency for Healthcare Research and Quality that was launched in 2016 [[80], [81]]. In a study that reported dissemination of instructions about building a non-interoperable, multifaceted refugee health CDS to an external site via CDS Connect download, implementation required only 26 person-hours vs 384 person-hours for the original build, even though the information shared on CDS Connect was primarily a build guide [[56], [82]].

Most of the articles reported interventions in outpatient primary care. Primary care is defined as first contact care for all health care needs and patient-focused, longitudinal, comprehensive, and coordinated care across settings [[83]]. Access to primary care decreases health disparities across racial and socioeconomic groups [[84]]. The burden of information required to provide this breadth of care is increased by layers of social complexity and higher frequency of chronic disease in safety net settings. To understand how to reduce this burden of information and complexity using CDS within safety net organizational capacities, reporting may be strengthened in several areas. In the 26 studies reporting outcomes, five studies (19%) were rated indeterminate because they did not include sufficient comparisons or reporting to confirm success. Resources to support data curation and analysis and guidelines to perform randomization in resource-limited settings are needed [[69]]. Although we extracted the user-centered design and implementation strategies reported in the included studies, it is unknown how many strategies were used but not reported. As user time typically is dedicated to the complex needs of patients in safety net settings, structured reporting of how user-centered design was achieved in resource-limited settings is needed. In addition, structured reporting of implementation strategies that are effective for local populations may provide guidance needed for generalization between safety net organizations [[19]].

Limitations of the present study included the use of only one database (PubMed) for the search to identify pertinent articles. Relevant articles may have been missed because of limitations in the selected search terms or overlooked because the review of titles and abstracts was divided between three coauthors. We did not consider studies before 2011 because of our purpose of evaluating the current state of EHR-interoperable CDS in decreasing health disparities. Furthermore, user-centered design and implementation science techniques may have been used but not reported.


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5 Conclusion

CDS tools may be effective in improving health equity and outcomes for patients who face disparities. The present review underscores the need for high-quality analyses of CDS-associated health outcomes, reporting of user-centered design and implementation strategies used in low-resource settings, and methods to disseminate CDS created to improve health equity.


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No conflict of interest has been declared by the author(s).

Acknowledgments

The authors thank Jonathan Iralu, MD for information about the EHR used in the Gallup Indian Medical Center study, Jorge Mera, MD for information about the EHR used in the Cherokee Nation Health Services study, and Shawn Steidinger (University of Utah Eccles Health Sciences Library) for assistance with the database query. Outside of the submitted work, KK reports honoraria, consulting, sponsored research, licensing, or co-development in the past year with Hitachi, Pfizer, RTI International, NORC at the University of Chicago, the University of California at San Francisco, Indiana University, MD Aware, the Korean Society of Medical Informatics, and the U.S. Office of the National Coordinator for Health IT (via Security Risk Solutions) in the area of health information technology. KK was also an unpaid board member of the non-profit Health Level Seven International health IT standard development organization, he is an unpaid member of the U.S. Health Information Technology Advisory Committee, and he has helped develop a number of health IT tools which have been or may be commercialized to enable wider impact. None of these relationships have direct relevance to the manuscript but are reported in the interest of full disclosure.

Supplementary Material

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Correspondence to:

Carole Stipelman, MD, MPH
Department of Pediatrics, University of Utah School of Medicine
295 S. Chipeta Way, Salt Lake City, Utah 84112
USA   

Publication History

Article published online:
04 December 2022

© 2022. IMIA and Thieme. This is an open access article published by Thieme under the terms of the Creative Commons Attribution-NonDerivative-NonCommercial License, permitting copying and reproduction so long as the original work is given appropriate credit. Contents may not be used for commercial purposes, or adapted, remixed, transformed or built upon. (https://creativecommons.org/licenses/by-nc-nd/4.0/)

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  • 28 Kukhareva PV, Weir C, Del Fiol G, Aarons GA, Taft TY, Schlechter CR, et al. Evaluation in Life Cycle of Information Technology (ELICIT) framework: Supporting the innovation life cycle from business case assessment to summative evaluation. J Biomed Inform 2022 Mar;127:104014.
  • 29 Powell BJ, Waltz TJ, Chinman MJ, Damschroder LJ, Smith JL, Matthieu MM, et al. A refined compilation of implementation strategies: results from the Expert Recommendations for Implementing Change (ERIC) project. Implement Sci 2015 Feb 12;10:21.
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  • 31 Peiris D, Usherwood T, Panaretto K, Harris M, Hunt J, Patel B, et al. The Treatment of cardiovascular Risk in Primary care using Electronic Decision supOrt (TORPEDO) study-intervention development and protocol for a cluster randomised, controlled trial of an electronic decision support and quality improvement intervention in Australian primary healthcare. BMJ Open 2012 Nov 19;2(6):e002177.
  • 32 Peiris D, Usherwood T, Panaretto K, Harris M, Hunt J, Redfern J, et al. Effect of a computer-guided, quality improvement program for cardiovascular disease risk management in primary health care: the treatment of cardiovascular risk using electronic decision support cluster-randomized trial. Circ Cardiovasc Qual Outcomes 2015 Jan;8(1):87-95. Erratum in: Circ Cardiovasc Qual Outcomes 2018 Sep;11(9):e000049.
  • 33 Rudd S, Gemelas J, Reilley B, Leston J, Tulloch S. Integrating clinical decision support to increase HIV and chlamydia screening. Prev Med 2013 Dec;57(6):908-9.
  • 34 Onders R, Spillane J, Reilley B, Leston J. Use of electronic clinical reminders to increase preventive screenings in a primary care setting: blueprint from a successful process in Kodiak, Alaska. J Prim Care Community Health 2014 Jan 1;5(1):50-4.
  • 35 Hills RL, Kulbok PA, Clark M. Evaluating a Quality Improvement Program for Cervical Cancer Screening at an Urban Safety Net Clinic. Health Promot Pract 2015 Sep;16(5):631-41.
  • 36 Reilley B, Leston J, Tulloch S, Neel L, Galope M, Taylor M. Implementation of National HIV Screening Recommendations in the Indian Health Service. J Int Assoc Provid AIDS Care 2015 Jul-Aug;14(4):291-4.
  • 37 Tuot DS, Velasquez A, McCulloch CE, Banerjee T, Zhu Y, Hsu CY, et al. The Kidney Awareness Registry and Education (KARE) study: protocol of a randomized controlled trial to enhance provider and patient engagement with chronic kidney disease. BMC Nephrol 2015 Oct 22;16:166.
  • 38 Strait A, Velasquez A, Handley MA, Leong K, Najmabadi A, Powe NR, et al. Acceptability of a multilevel intervention to improve blood pressure control among patients with chronic kidney disease in a public health care delivery system. Clin Kidney J 2018 Aug;11(4):540-8.
  • 39 Tuot DS, Rubinsky AD, Velasquez A, McCulloch CE, Schillinger D, Handley MA, et al. Interventions to Improve Blood Pressure Control Among Socioeconomically Disadvantaged Patients With CKD: Kidney Awareness Registry and Education Pilot Randomized Controlled Trial. Kidney Med 2019 Aug 30;1(5):242-52.
  • 40 Joseph DA, Redwood D, DeGroff A, Butler EL. Use of Evidence-Based Interventions to Address Disparities in Colorectal Cancer Screening. MMWR Suppl 2016 Feb 12;65(1):21-8.
  • 41 McGuire R, Moore E. Using a configurable EMR and decision support tools to promote process integration for routine HIV screening in the emergency department. J Am Med Inform Assoc 2016 Mar;23(2):396-401.
  • 42 Mera J, Vellozzi C, Hariri S, Carabin H, Drevets DA, Miller A, et al. Identification and Clinical Management of Persons with Chronic Hepatitis C Virus Infection - Cherokee Nation, 2012-2015. MMWR Morb Mortal Wkly Rep 2016 May 13;65(18):461-6.
  • 43 Obeng AO, Kaszemacher T, Abul-Husn NS, Gottesman O, Vega A, Waite E, et al. Implementing Algorithm-Guided Warfarin Dosing in an Ethnically Diverse Patient Population Using Electronic Health Records and Preemptive CYP2C9 and VKORC1 Genetic Testing. Clin Pharmacol Ther 2016 Nov;100(5):427-30.
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Table 1 Taxonomy for assessment of user-centered design and implementation strategies for clinical decision support toward reducing health care disparitiesa
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Fig. 1 Flow diagram of search and screening of articles about clinical decision support for populations facing health care disparities
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Table 2 Characteristics of patients and clinical settings for studies included in the review about clinical decision support and health care disparities
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Table 3 Characteristics of studies included in the review about clinical decision support and health care disparities: problem and intervention
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Table 4 Characteristics of studies about clinical decision support and health care disparities: comparison and outcomes
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Table 5 Clinical decision support life cycle phases with user-centered design and implementation strategies reported