CC BY-NC-ND 4.0 · South Asian J Cancer 2020; 09(04): 262
DOI: 10.1055/s-0041-1729494
Letter to the Editor

A Survey of Satisfaction with Treatment among Brain Tumor Patients

Gunjesh Kumar Singh
1  Department of Medical Oncology, Tata Memorial Centre, Homi Bhabha National Institute (HBNI), Mumbai, Maharashtra, India
,
Mitali Alone
1  Department of Medical Oncology, Tata Memorial Centre, Homi Bhabha National Institute (HBNI), Mumbai, Maharashtra, India
,
Nandini Menon
1  Department of Medical Oncology, Tata Memorial Centre, Homi Bhabha National Institute (HBNI), Mumbai, Maharashtra, India
,
Ochin Dale
1  Department of Medical Oncology, Tata Memorial Centre, Homi Bhabha National Institute (HBNI), Mumbai, Maharashtra, India
,
Arti Bhelekar
1  Department of Medical Oncology, Tata Memorial Centre, Homi Bhabha National Institute (HBNI), Mumbai, Maharashtra, India
,
Vijay M. Patil
1  Department of Medical Oncology, Tata Memorial Centre, Homi Bhabha National Institute (HBNI), Mumbai, Maharashtra, India
› Author Affiliations
 
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Dr Vijay M. Patil

Satisfaction among the patients is an important parameter to assess the quality of health care services.[1] Satisfaction in health care depends on various aspects like satisfaction with clinicians, pharmacists, and nursing staffs, which includes health care staff’s communication skills, technical competence, and patient’s confidence along with trust on them. Patient’s expectations have also an important role in satisfaction.[2] Patients with brain tumors are comparatively more physically disabled and have a shorter life span. Hence, the knowledge of the satisfaction rate with regard to the quality of currently provided health care services is indispensable in this specific population.

Brain tumor patients who visited our Neuro Medical-Oncology Outpatient Department were invited and those who were willing to participate in the study were given the questionnaire to collect the satisfaction data using functional assessment of chronic illness therapy treatment satisfaction-general (FACIT-TS-G) and FACIT-TS-patient satisfaction (PS) scale (version 4).[3] Multiple regression analysis was performed to identify the factors affecting patient satisfaction. There were a total of 40 patients and the median age was 36.5 (13–64) years. In FACIT-TS-G scoring, 23/40 (57.5%) patients rated the overall treatment as excellent (score: 4/4), while 10/40 (25%) and 7/40 (17.5%) rated it as very good (score: 3/4) and good (score: 2/4), respectively. While the FACIT TS-PS survey showed the care was excellent (score: 4/4) according to 26/40 (65%) patients, it was very good, good, and fair according to 8/40 (20%), 3/40 (7.5%), and 3/40 (7.5%), respectively. There was no association between satisfaction and factors such as age, sex, Eastern Cooperative Oncology Group Performance Status (ECOG PS), category, and monthly income.

The patients in our study were satisfied with the care and treatment they received. Also, the satisfaction score was not influenced by any of the factors.


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Conflict of Interest

None.


Address for correspondence

Vijay M. Patil, MBBS, MD, DM
Department of Medical Oncology
Tata Memorial Hospital, Parel, Mumbai, Maharashtra 400012
India   

Publication History

Publication Date:
12 June 2021 (online)

© 2021. MedIntel Services Pvt Ltd. This is an open access article published by Thieme under the terms of the Creative Commons Attribution-NonDerivative-NonCommercial-License, permitting copying and reproduction so long as the original work is given appropriate credit. Contents may not be used for commercial purposes, or adapted, remixed, transformed or built upon. (https://creativecommons.org/licenses/by-nc-nd/4.0/).

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Dr Vijay M. Patil