CC BY-NC-ND 4.0 · Endosc Int Open 2017; 05(12): E1259-E1267
DOI: 10.1055/s-0043-120828
Original article
Eigentümer und Copyright ©Georg Thieme Verlag KG 2017

Patient comfort scores do not affect endoscopist behavior during colonoscopy, while trainee involvement has negative effects on patient comfort

Brian P.H. Chan
Queen's University, Department of Medicine, Kingston Ontario, Canada
Amanda Hussey
Queen's University, Department of Medicine, Kingston Ontario, Canada
Natalie Rubinger
Queen's University, Department of Medicine, Kingston Ontario, Canada
Lawrence C. Hookey
Queen’s University, Gastrointestinal Diseases Research Unit, GI Division Hotel Dieu Hospital, Kingston Ontario, Canada
› Author Affiliations
Further Information

Publication History

submitted 07 August 2016

accepted after revision 02 May 2017

Publication Date:
06 December 2017 (online)


Introduction Patient comfort is an important part of endoscopy and reflects procedure quality and endoscopist technique. Using the validated, Nurse Assisted Patient Comfort Score (NAPCOMS), this study aimed to determine whether the introduction of NAPCOMS would affect sedation use by endoscopists.

Patients and methods The study was conducted over 3 phases. Phase One and Two consisted of 8 weeks of endoscopist blinded and aware data collection, respectively. Data in Phase Three was collected over a 5-month period and scores fed back to individual endoscopists on a monthly basis.

Results NAPCOMS consists of 3 domains – pain, sedation, and global tolerability. Comparison of Phase One and Two, showed no significant differences in sedative use or NAPCOMS. Phase Three data showed a decline in fentanyl use between individual months (P = 0.035), but no change in overall NAPCOMS. Procedures involving trainees were found to use more midazolam (P = 0.01) and fentanyl (P = 0.01), have worse NAPCOMS scores, and resulted in longer procedure duration (P < 0.001). Data comparing gastroenterologists and general surgeons showed increased fentanyl use (P = 0.037), decreased midazolam use (P = 0.001), and more position changes (P = 0.002) among gastroenterologists.

Conclusions The introduction of a patient comfort scoring system resulted in a decrease in fentanyl use, although with minimal clinical significance. Additional studies are required to determine the role of patient comfort scores in quality control in endoscopy. Procedures completed with trainees used more sedation, were longer, and had worse NAPCOMS scores, the implications of which, for teaching hospitals and training programs, will need to be further considered.