Summary
Objective: This paper explores the implications of artificial intelligence (AI) on the management
of healthcare data and information and how AI technologies will affect the responsibilities
and work of health information management (HIM) professionals. Methods: A literature
review was conducted of both peer-reviewed literature and published opinions on current
and future use of AI technology to collect, store, and use healthcare data. The authors
also sought insights from key HIM leaders via semi-structured interviews conducted
both on the phone and by email.
Results: The following HIM practices are impacted by AI technologies: 1) Automated medical
coding and capturing AI-based information; 2) Healthcare data management and data
governance; 3) Fbtient privacy and confidentiality; and 4) HIM workforce training
and education.
Discussion: HIM professionals must focus on improving the quality of coded data that is being
used to develop AI applications. HIM professional’s ability to identify data patterns
will be an important skill as automation advances, though additional skills in data
analysis tools and techniques are needed. In addition, HIM professionals should consider
how current patient privacy practices apply to AI application, development, and use.
Conclusions: AI technology will continue to evolve as will the role of HIM professionals who are
in a unique position to take on emerging roles with their depth of knowledge on the
sources and origins of healthcare data. The challenge for HIM professionals is to
identify leading practices for the management of healthcare data and information in
an AI-enabled world.
Keywords
Artificial Intelligence - Health Information Management - automation - medical coding
- health workforce