CC BY-NC-ND 4.0 · Journal of Social Health and Diabetes 2018; 06(02): 104-105
DOI: 10.1055/s-0038-1675677
Brief Communication
NovoNordisk Education Foundation

Managing Difficult Conversation

Manoj Kalra
1   Financial Consultant, MRC Nagar, Chennai, India
› Author Affiliations
Further Information

Publication History

Publication Date:
12 November 2018 (online)

The Challenge of Conversation

Conversation is the bedrock of human life. Without conversation, no meaningful social activity can take place. While most communication through this mode is pleasant, some conversations may turn out to be difficult. Such conversations can be characterized by any of the following: discomfort or distress prior to the interview, during the talk, or after completing the meeting. The “difficulty” of a conversation may be due to the topic of the discussion, the personal characteristics of the conversant, or perhaps the external environment. It is not necessary for every “optimal” conversation to end in agreement, neither is every interview marked by disagreement considered “difficult.” These features are universal. They apply to conversations in health care and diabetes care, just as they do in other professional and personal domains.

 
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