Section 2: Human Factors and Organizational Issues

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• Nykänen P, Brender J, Talmon J, de Keizer N, Rigby M, Beuscart-Zephir M-C, Ammenwerth E. Guideline for good evaluation practice in health informatics (GEP-HI). Int J Med Inform 2011; 80: 815-827. http://dx.doi.org/10.1016/j.ijmedinf.2011.08.004
• Taib IA, McIntosh AS, Caponecchia C, Baysari MT. A review of medical error taxonomies: A human factors perspective. Safety Science 2011; 49: 607-615. http://dx.doi.org/10.1016/j.ssci.2010.12.014
• Zheng K, Hanauer DA, Padman R, Johnson MP, Hussain AA, Ye W, Zhou X, Diamond HS. Handling anticipated exceptions in clinical care: investigating clinician use of ‘exit strategies’ in an electronic health records system. J Am Med Inform Assoc 2011; 18: 883-889. http://dx.doi.org/10.1136/amiajnl-2011-000118