Reports of Complaints with Tinnitus Patients: A Qualitative Study

Introduction: Tinnitus, also called acúfeno or zumbido, is the sound perceived in the absence of an external sound stimulus. This is considered the third worst symptom in humans. It is a disorder that produces great discomfort, hampering social life, and diary activities. Patients with tinnitus complain of insomnia, lack of concentration, and irritation, such events affect the quality of life of these individuals. In addition, tinnitus is often associated with emotional issues such as depression, anxiety, and other disorders.

Objectives: To identify and compare the reports of the most prevalent complaints in tinnitus patients.

Methods: It is a qualitative cross-sectional study. Patients with tinnitus reported in appointment with audiologist therapist were their main complaints and problems arising from tinnitus. Information was collected through responses received in dialogue based on a questionnaire with open questions.

Results: The main complaints were related to feelings of irritation and disturbance, difficulty understanding speech, anxiety, changes in concentration, and sleep. The emotional complaints were more present than hearing complaints.

Conclusion: The emotional impact of tinnitus on the lives of individuals in the sample was high, which confirms the importance of treating these.

Keywords: Tinnitus, hearing, audiology.