Abstract
Introduction The main function of hearing is to enable oral communication. Hearing loss impairs
communication skills.
Objective To evaluate the level of user satisfaction with hearing aids.
Methods This is a cross-sectional group study comprising 108 subjects (56% men and 44% women).
The average age of the subjects was 77 years. These subjects had been recently fitted
with their hearing aids and showed sensorineural (90%) and mixed (10%) hearing loss
as determined via the Questionnaire International Outcome Inventory for Hearing Aids
Outcome Inventory (IOI-HA), which determined the benefit and satisfaction obtained
by sound amplification.
Results The hearing aids improved the quality of life of 52.78% of the patients, which was
revealed by their high scores (mean = 27.3). The relationship of the user with the
environment was significantly better (p < 0.001) than that of the user with the hearing aid.
Conclusion IOI-HA is a simple and easy-to-use tool. Based on the results of this study, we can
show a high degree of satisfaction with their hearing aids in the majority of the
participants, which improved the quality of life.
Keywords
quality of life - hearing loss - consumer satisfaction