Gesundheitswesen 2009; 71(8/09): 449-459
DOI: 10.1055/s-0029-1192027
Originalarbeit

© Georg Thieme Verlag KG Stuttgart · New York

Gewalt und Aggression in Pflege- und Betreuungsberufen – Ein Literaturüberblick

Violence and Aggression in Care-Related Jobs – A Literature OverviewA. Zeh1 , A. Schablon1 , C. Wohlert1 , D. Richter2 , A. Nienhaus1
  • 1Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege
  • 2Berner Fachhochschule, Fachbereich Gesundheit
Weitere Informationen

Publikationsverlauf

Publikationsdatum:
26. März 2009 (online)

Zusammenfassung

Aggression und Gewalt gehören für viele Beschäftigte aus Pflege- und Betreuungsberufen zum beruflichen Alltag. Um einen Überblick über das Vorkommen von Gewalt und Aggression in den helfenden Berufen zu bekommen, wurde die aktuelle Literatur zu diesem Thema analysiert. Die meisten publizierten Studien sind englischsprachig und beziehen sich auf psychiatrische Einrichtungen. Weniger häufig wurden Einrichtungen der Altenpflege und noch seltener Einrichtungen für Menschen mit Behinderung untersucht. Aussagen zu den Prävalenzraten werden vor allem dadurch erschwert, dass unterschiedliche Erhebungsinstrumente eingesetzt wurden. Hinzu kommt, dass Gewalt und Aggression in den Studien unterschiedlich definiert werden. Im vorliegenden Artikel werden 14 Instrumente vorgestellt, die zur Erfassung von fremdaggressivem Verhalten entwickelt wurden. Die Auswahl der Instrumente sollte sich an der Auswahl der Zielgruppe orientieren. Der Staff Observation Aggression Scale-Revised (SOAS-R) scheint das am besten geeignete Instrument, um aggressives Verhalten prospektiv branchenübergreifend im Gesundheitswesen zu erfassen.

Abstract

For many people working in the care sector, aggression and violence are part of their everyday working life. In order to obtain an overview of the occurrence of violence and aggression in care-related jobs, the current literature on this topic has been analysed. Most published studies are in English and refer to psychiatric facilities. There are fewer analyses of facilities that provide care for the elderly, and facilities that look after people with disabilities have been analysed even less frequently. The German as well as the English literature provides no clues as to the valid prevalence rates in the various fields of the health sector. It is particularly difficult to comment on the prevalence rates because different tools have been used to collect the information. In addition, the definitions of violence and aggression used differ from study to study. In the present article, we introduce fourteen tools that have been developed to record aggressive behaviour towards others. The choice of the tools should be based on the choice of the target group. There are hints indicating that the Staff Observation Aggression Scale-Revised (SOAS-R) is the most suitable tool to record aggressive behaviour prospectively across all fields in the health care sector.

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Korrespondenzadresse

A. Zeh

Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege (BGW)

Grundlagen der Prävention und Rehabilitation

Fachbereich Gesundheitsschutz

Pappelallee 35/37

22089 Hamburg

eMail: Annett.Zeh@bgw-online.de

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