Subscribe to RSS
DOI: 10.1055/a-1695-4507
Komplexitätssteigerung medizinischer Entscheidungssituationen – Herausforderungen der Digitalisierung erkennen und gestalten
Increasing complexity of medical decision-making situations – recognising and shaping the challenges of digitalisationZusammenfassung
Die Chancen und Grenzen der Digitalisierung für medizinische Entscheidungssituationen werden bislang stark in Bezug auf die Potenziale einzelner Technologien und digitaler Tools diskutiert. Im Anschluss an soziologische Perspektiven, die medizinisches Entscheiden als sozial eingebettet und hybrid verstehen, zeigen wir zentrale strukturelle Herausforderungen der Digitalisierung in klinischen Entscheidungssituationen auf und entwickeln Handlungsempfehlungen für die Praxis. Gelingt es, strukturelle Herausforderung der Digitalisierung positiv zu bewältigen, eröffnen sich nachhaltige Möglichkeiten zur Verbesserung medizinischer Entscheidungssituationen durch Digitalisierung. Mit dieser integrativen Perspektive gelingt es, Engführungen auf einzelne Technologien und Idealisierungen von Entscheidungssituationen zu vermeiden, nichtintendierte Folgen zu antizipieren und Perspektiven für mittel- und langfristige Qualitätssteigerungen zu eröffnen.
Abstract
The opportunities and limits of digitalisation for medical decision-making situations have been discussed heavily so far regarding to the potentials of single technologies and digital tools. Following sociological perspectives, which understand medical decision-making as socially embedded and hybrid, we show central structural challenges of digitalisation in clinical decision-making situations and develop recommendations for action for practice. If the structural challenges of digitalisation can be overcome positively, sustainable opportunities for improving medical decision-making situations through digitalisation will open up. With this integrative perspective, it is possible to avoid narrowing down to individual technologies and idealising decision-making situations, to anticipate unintended consequences and to open up perspectives for medium- and long-term quality improvements.
Publication History
Received: 17 November 2021
Accepted: 07 December 2021
Article published online:
28 January 2022
© 2022. The Author(s). This is an open access article published by Thieme under the terms of the Creative Commons Attribution-NonDerivative-NonCommercial-License, permitting copying and reproduction so long as the original work is given appropriate credit. Contents may not be used for commercial purposes, or adapted, remixed, transformed or built upon. (https://creativecommons.org/licenses/by-nc-nd/4.0/)
Georg Thieme Verlag KG
Rüdigerstraße 14, 70469 Stuttgart, Germany
-
Literatur
- 1 Büchner S. Zum Verhältnis von Digitalisierung und Organisation. Zeitschrift Für Soziologie 2018; 47: 332-348 DOI: 10.1515/zfsoz-2018-0121.
- 2 Mazmanian M. Worker/Smartphone Hybrids: The Daily Enactments of Late Capitalism. Management Communication Quarterly 2019; 33: 124-132 DOI: 10.1177/0893318918811080.
- 3 Maiers C. Analytics in action: users and predictive data in the neonatal intensive care unit. Information, Communication & Society 2017; 20: 915-929 DOI: 10.1080/1369118X.2017.1291701.
- 4 Edwards PN. (2018). We Have Been Assimilated: Some Principles for Thinking About Algorithmic Systems. In: Schultze U, Aanestad M, Mähring M. et al., eds. Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency, and the Performativity of Technology 2018. Cham: Springer; 2018: 19-27 DOI: 10.1007/978–3-030–04091–8_3
- 5 Suchman L. Human-Machine Reconfigurations – Plans and Situated Actions. 2nd ed.. Cambridge: Cambridge University Press; 2007. DOI: 10.1017/CBO9780511808418
- 6 Orlikowski WJ. Sociomaterial Practices: Exploring Technology at Work. Organization Studies 2007; 28: 1435-1448 DOI: 10.1177/0170840607081138.
- 7 Orlikowski WJ. The sociomateriality of organisational life: Considering technology in management research. Cambridge Journal of Economics 2010; 34: 125-141 DOI: 10.1093/cje/bep058.
- 8 Rammert W. Technik – Handeln – Wissen: Zu einer pragmatistischen Technik- und Sozialtheorie. 2. Aufl.. Wiesbaden: Springer VS; 2016. DOI: 10.1007/978-3-658-11773-3
- 9 Rammert W, Schubert C. Hrsg. Technografie: Zur Mikrosoziologie der Technik. Frankfurt am Main: Campus-Verlag; 2006. ISBN: 359338227X
- 10 Strauss AL, Fargerhaugh S, Suczek B. et al. Social Organization of Medical Work. Chicago: University of Chicago Press; 1985. DOI: 10.4324/9781315129679
- 11 Vogd W. Ärztliche Entscheidungsfindung im Krankenhaus – Komplexe Fallproblematiken im Spannungsfeld von Patienteninteressen und administrativ-organisatorischen Bedingungen. Zeitschrift Für Soziologie 2004; 33: 26-47 DOI: 10.1515/zfsoz-2004-0102.
- 12 Vogd W. Management im Krankenhaus – Eine Fallstudie zur Bearbeitung der Innen- und Außenspannungen unter den Bedingungen des deutschen DRG-Systems. Berliner Journal Für Soziologie 2017; 27: 93-121 DOI: 10.1007/s11609-017-0332-8.
- 13 Schüssler-Fiorenza RSM, Contrepois K, Moneghetti KJ. et al. A longitudinal big data approach for precision health. Nat Med 2019; 25: 792-804 DOI: 10.1038/s41591-019-0414-6.
- 14 Burrell J. How the machine ‘thinks’. Understanding opacity in machine learning algorithms. Big Data & Society 2016; 3: 1-12 DOI: 10.1177/2053951715622512.
- 15 Meum T. “Lost in translation”: The challenges of seamless integration in nursing practices. International Journal of Medical Informatics 2013; 82: 200-208 DOI: 10.1016/j.ijmedinf.2012.11.012.
- 16 Wadmann S, Hoeyer K. Dangers of the digital fit: Rethinking seamlessness and social sustainability in data-intensive healthcare. Big Data & Society 2018; 5: 1-13 DOI: 10.1177/2053951717752964.
- 17 Jimenez G, Spinazze P, Matchar D. et al. Digital health competencies for primary healthcare professionals: A scoping review. Internationa Journal of Medical Informatics 2020; 143: 104260 DOI: 10.1016/j.ijmedinf.2020.104260.
- 18 Foadi N, Koop C, Behrends M. Welche digitalen Kompetenzen braucht der Arzt?. Deutsches Ärzteblatt 2020; 117: A 596-600
- 19 Jacob A, Raj R, Alagusundaramoorthy S. et al. Impact of patient load on the quality of Electronic Medical Record documentation. Journal of Medical Education and Curricular Development 2021; 8: 1-6 DOI: 10.1177/2382120520988597.
- 20 Lorenzetti DL, Quan H, Lucyk K. et al. Strategies for improving physician documentation in the emergency department: a systematic review. BMC Emergency Medicine 2018; 18: 36 DOI: 10.1186/s12873-018-0188-z.
- 21 Hadjimichael D, Tsoukas H. Toward a Better Understanding of Tacit Knowledge in Organizations: Taking Stock and Moving Forward. The Academy of Management Annals 2019; 13: 672-703 DOI: 10.5465/annals.2017.0084.
- 22 Polanyi M. The tacit dimension. London: Routledge & Kegan; 1967
- 23 Holzinger A, Langs G, Denk H. et al. Causability and explainability of artificial intelligence in medicine. Wiley Interdisciplinary Reviews: Data Mining Knowledge Discovery 2019; 9: e1312 DOI: 10.1002/widm.1312.
- 24 Pine KH, Bossen C. Good organizational reasons for better medical records: The data work of clinical documentation integrity specialists. Big Data & Society 2020; 7: 1-13 DOI: 10.1177/2053951720965616.
- 25 Ruckenstein M, Schüll ND. The Datafication of Health. Annual Review of Anthropology 2017; 46: 261-278 DOI: 10.1146/annurev-anthro-102116-041244.
- 26 Lucas B, Mathieu SC, Pliske G. et al. The impact of a qualified medical documentation assistant on trauma room management. European Journal of Trauma an Emergency Surgery. 2020 DOI: 10.1007/s00068-020-01513-y
- 27 Shortliffe EH, Sepúlveda MJ. Clinical decision support in the era of artificial intelligence. JAMA 2018; 320: 2199-2200 DOI: 10.1001/jama.2018.17163.
- 28 Harrison MI, Koppel R, Bar-Lev S. Unintended consequences of information technologies in health care–an interactive sociotechnical analysis. Journal of the American Medical Informatics Association 2007; 14: 542-549 DOI: 10.1197/jamia.M2384.
- 29 Büchner S. Fallsoftware als digitale Dokumentation – Zur Unterscheidung einer Arbeits- und Organisationsperspektive auf digitale Dokumentation. In Neuhaus L, Käch O. Hrsg. Bedingte Professionalität – Professionelles Handeln im Kontext von Institution und Organisation. Weinheim: Beltz Juventa; 2018: 240-269
- 30 Garfinkel H. ’Good’ organisational Reasons for ’bad’ clinical Records. In: Garfinkel H. Hrsg. Studies in Ethnomethodology. New York: Prentice-Hall; 1967: 186-207
- 31 Hoeyer K, Wadmann S. ‘Meaningless work’: How the datafication of health reconfigures knowledge about work and erodes professional judgement. Economy and Society 2020; 49: 433-454 DOI: 10.1080/03085147.2020.1733842.
- 32 Kühl S. Brauchbare Illegalität. Vom Nutzen des Regelbruchs in Organisationen. Frankfurt am Main: Campus Verlag; 2020
- 33 Pine KH, Mazmanian M. Artful and Contorted Coordinating: The Ramifications of Imposing Formal Logics of Task Jurisdiction on Situated Practice. Academy of Management Journal 2017; 60: 720-742 DOI: 10.5465/amj.2014.0315.
- 34 March JG, Olsen JP. Hrsg. Ambiguity and Choice in Organizations. Oslo: Scandinavian University Press; 1994
- 35 Ocasio W. Situated attention, loose and tight coupling, and the garbage can model. In: Lomi A, Harrison RJ. Hrsg. Garbage can model of organizational choice. Looking forward at forty. Bingley: Emerald; 2012: 293-317 DOI: 10.1108/S0733–558X(2012)0000036014
- 36 Lorenz B, Peters J, Frey UH. Alarm-Fatigue – wieviel Alarm verträgt der Mensch?. Anästhesiologie Intensivmedizin Notfallmedizin Schmerztherapie 2017; 52: 564-570 DOI: 10.1055/s-0042-118618.
- 37 Agre PE. Surveillance and capture: Two models of privacy. The Information Society 1994; 10: 101-127 DOI: 10.1080/01972243.1994.9960162.
- 38 Bossen C, Chen Y, Pine KH. The emergence of new data work occupations in healthcare: The case of medical scribes. International Journal of Medical Informatics 2019; 123: 76-83 DOI: 10.1016/j.ijmedinf.2019.01.001.
- 39 Heller AR, Mees ST, Lauterwald B. et al. Detection of deteriorating patients on surgical wards outside the ICU by an automated MEWS-based early warning system with paging functionality. Annals of Surgery 2020; 271: 100-105 DOI: 10.1097/SLA.0000000000002830.
- 40 Gäbler M. Denkfehler bei diagnostischen Entscheidungen. Wiener Medizinische Wochenschrift 2017; 167: 333-342 DOI: 10.1007/s10354-017-0570-6.
- 41 Blumenthal-Barby JS, Krieger H. Cognitive biases and heuristics in medical decision making: a critical review using a systematic search strategy. Medical Decision Making 2015; 35: 539-557 DOI: 10.1177/0272989X14547740.
- 42 Lown BA, Rodriguez D. Commentary: Lost in translation? How electronic health records structure communication, relationships, and meaning. Academic medicine: journal of the Association of American Medical Colleges 2012; 87: 392-394 DOI: 10.1097/ACM.0b013e318248e5ae.
- 43 Arndt BG, Beasley JW, Watkinson MD. et al. Tethered to the EHR: primary care physician workload assessment using EHR event log data and time-motion observations. The Annals of Family Medicine 2017; 15: 419-426 DOI: 10.1370/afm.2121.
- 44 Warner JL, Smith J, Wright A. It’s time to wikify clinical documentation: how collaborative authorship can reduce the burden and improve the quality of the Electronic Health Record. Academic medicine: journal of the Association of American Medical Colleges 2019; 94: 645-650 DOI: 10.1097/ACM.0000000000002613.
- 45 Rodriguez JA, Clark CR, Bates DW. Digital health equity as a necessity in the 21st century cures act era. JAMA 2020; 323: 2381-2382 DOI: 10.1001/jama.2020.7858.
- 46 Mertz L. Medical care in the digital era. IEEE Pulse 2021; 12: 2-5 DOI: 10.1109/MPULS.2021.3078600.
- 47 Erikainen S, Pickersgill M, Cunningham-Burley S. et al. Patienthood and participation in the digital era. Digit Health 2019; 5: 2055207619845546 DOI: 10.1177/2055207619845546.
- 48 Calvillo J, Román I, Roa LM. How technology is empowering patients? A literature review. Health Expectations 2015; 18: 643-652 DOI: 10.1111/hex.12089.
- 49 Foadi N, Koop C, Mikuteit M. et al. Defining learning outcomes as a prerequisite of implementing a longitudinal and transdisciplinary curriculum with regard to digital competencies at Hannover Medical School. Journal of Medical Education and Curricular Development 2021; 8: 1-9 DOI: 10.1177/23821205211028347.
- 50 Schmitt-Sausen N. Digitale Medizin: Ärzte müssen eingebunden werden. Deutsches Ärzteblatt. 2019 116. A-630/B-516/C-508
- 51 Shachak A, Reis S. The impact of electronic medical records on patient–doctor communication during consultation: A narrative literature review. Journal Evaluation Clinical Practice 2009; 15: 641-649 DOI: 10.1111/j.1365-2753.2008.01065.x.
- 52 Neri PM, Redden L, Poole S. et al. Emergency medicine resident physicians’ perceptions of electronic documentation and workflow: a mixed methods study. Applied Clinical Informatics 2015; 6: 27-41 DOI: 10.4338/ACI-2014-08-RA-0065.
- 53 Himmelstein DU, Wright A, Woolhandler S. Hospital computing and the costs and quality of care: a national study. The American Journal of Medicine 2010; 123: 40-46 DOI: 10.1016/j.amjmed.2009.09.004.
- 54 Cirillo D, Catuara-Solarz S, Morey C. et al. Sex and gender differences and biases in artificial intelligence for biomedicine and healthcare. NPJ Digital Medicine 2020; 3: 81 DOI: 10.1038/s41746-020-0288-5.
- 55 Henwood F, Marent B. Understanding digital health: Productive tensions at the intersection of sociology of health and science and technology studies. Sociology of Health & Illness 2019; 41: 1-15 DOI: 10.1111/1467-9566.12898.